{"xsrfToken":"eadd75cbf539d8fd5b9dda31a4da83f3ef2974ff_lout","branding":{"id":"1","key":"csm","name":"Sales Support","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/6","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#999999","headerLinkHoverBGColor":"#999999","headerBadgeColor":"#999999"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/0cfc3de2-fcd8-41a4-8ab9-712757bbb962/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlMzkxZWJiOS1jODkwLTRhMTItYmFjYy05ZjQyNGQ3MDlmZjYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjBjZmMzZGUyLWZjZDgtNDFhNC04YWI5LTcxMjc1N2JiYjk2MiI6WyJyZWFkIl19LCJleHAiOjE3MjYzNzM3MDcsIm5iZiI6MTcyNjM3MzEwN30.GsfSk9CGExLvKp7bQD3fguyIlK6d5tgbsvDwdgN0EJA&client=e391ebb9-c890-4a12-bacc-9f424d709ff6&mode=fit","logoId":"0cfc3de2-fcd8-41a4-8ab9-712757bbb962","isLogoAvailable":true,"helpCenterTitle":"Welcome to Involit Service Hub","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to Involit Service Hub","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#7d7d7d","helpCenterTitleColor":"#626261","bannerMediaApiUrl":"https://api.media.atlassian.com/file/69bfa9e5-431d-4568-9e50-0a150c805821/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlMzkxZWJiOS1jODkwLTRhMTItYmFjYy05ZjQyNGQ3MDlmZjYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjY5YmZhOWU1LTQzMWQtNDU2OC05ZTUwLTBhMTUwYzgwNTgyMSI6WyJyZWFkIl19LCJleHAiOjE3MjYzNzM3MDcsIm5iZiI6MTcyNjM3MzEwN30.B1IAC3k5YiCBYc564lW3C5AgTOg7PbpXVBV62wFlTAU&client=e391ebb9-c890-4a12-bacc-9f424d709ff6&height=300&mode=fit","bannerMediaApiFileId":"69bfa9e5-431d-4568-9e50-0a150c805821","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"1","key":"csm","projectId":10001,"serviceDeskId":1,"name":"Sales Support","description":"<p>New license, get quote, license renewal, billing or other sales things</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":false,"reqTypes":[{"id":"2","name":"Contact","descriptionHtml":"","callToAction":"Contact","introHtml":"<p>About sales, new licensing, license renewal or billing.</p>","icon":10484,"iconUrl":"https://involit.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10484","groups":[1],"key":""},{"id":"5","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://involit.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"64","name":"Package Solution","descriptionHtml":"","callToAction":"Package Solution","introHtml":"","icon":10522,"iconUrl":"https://involit.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10522","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[2]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"271e141f-1f94-3e04-9818-93fa7639578f","appLinkName":"System Confluence","appLinkUrl":"https://involit.atlassian.net/wiki","spaceKey":"CON","spaceName":"Consulting","spaceUrl":"https://involit.atlassian.net/wiki/spaces/CON","isServer":false},"labels":[],"projectKey":"SS","serviceDeskId":1,"kbLinkDomainURLs":["https://involit.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlMzkxZWJiOS1jODkwLTRhMTItYmFjYy05ZjQyNGQ3MDlmZjYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAxIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MjYzNzQzMDcsIm5iZiI6MTcyNjM3MzEwN30.3iD1OiCuC317FPxgwqnjG6P60r-Ad8Xs2Zf4B7tczmA","targetCollection":"upload-project-10001","endpointUrl":"https://api.media.atlassian.com","clientId":"e391ebb9-c890-4a12-bacc-9f424d709ff6","tokenDurationInMins":20}},"reqCreate":{"id":2,"projectId":10001,"form":{"name":"Contact","descriptionHtml":"","callToAction":"Contact","intro":"<p>About sales, new licensing, license renewal or billing.</p>","instructions":"","icon":10484,"iconUrl":"https://involit.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10484","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/1/create/2","requestValidateBaseUrl":"/servicedesk/customer/portal/1/validate/2","calendarParams":{"firstDay":0,"date":"2024-09-15T07:05:07+0300","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"271e141f-1f94-3e04-9818-93fa7639578f","appLinkName":"System Confluence","appLinkUrl":"https://involit.atlassian.net/wiki","spaceKey":"CON","spaceName":"Consulting","spaceUrl":"https://involit.atlassian.net/wiki/spaces/CON","isServer":false},"labels":[],"projectKey":"SS","serviceDeskId":1,"kbLinkDomainURLs":["https://involit.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlMzkxZWJiOS1jODkwLTRhMTItYmFjYy05ZjQyNGQ3MDlmZjYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAxIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MjYzNzQzMDcsIm5iZiI6MTcyNjM3MzEwN30.3iD1OiCuC317FPxgwqnjG6P60r-Ad8Xs2Zf4B7tczmA","targetCollection":"upload-project-10001","endpointUrl":"https://api.media.atlassian.com","clientId":"e391ebb9-c890-4a12-bacc-9f424d709ff6","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/1?xdm_e=https%3A%2F%2Finvolit.atlassian.net&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJiOGRiZTdkM2MxOGNmODc0ZGJiNGM0YmFlYzhiMjY3ZTgzNTljMzJmOGY4YTQ2YzBhNTJkZDA4MjNkYWQ2ZDIzIiwiaXNzIjoiNjFkMTA1NWItNmM4NS0zNWZkLWFjNTItNDRhY2I4YmEzNjM1IiwiY29udGV4dCI6e30sImV4cCI6MTcyNjM3NDAwNywiaWF0IjoxNzI2MzczMTA3fQ.u0uHmccxdZagWsgw9T3_NWvY80J05FpH_Uum2AP3y2A\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6IjYxZDEwNTViLTZjODUtMzVmZC1hYzUyLTQ0YWNiOGJhMzYzNSIsImNvbnRleHQiOnsidXJsIjp7ImRpc3BsYXlVcmwiOiJodHRwczpcL1wvaW52b2xpdC5hdGxhc3NpYW4ubmV0IiwiZGlzcGxheVVybFNlcnZpY2VkZXNrSGVscENlbnRlciI6Imh0dHBzOlwvXC9pbnZvbGl0LmF0bGFzc2lhbi5uZXQifSwiamlyYSI6eyJwcm9qZWN0Ijp7ImtleSI6IlNTIiwiaWQiOiIxMDAwMSJ9fX0sImV4cCI6MTcyNjM3NDAwNywiaWF0IjoxNzI2MzczMTA3fQ.cFTAJutJKoj-Fw5SwP-UJ8RSHvSg00F2BmpmouU-Jbc\", \"structuredContext\": \"{\\\"url\\\":{\\\"displayUrl\\\":\\\"https://involit.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://involit.atlassian.net\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"SS\\\",\\\"id\\\":\\\"10001\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"SS\\\",\\\"project.id\\\":\\\"10001\\\",\\\"servicedesk.serviceDeskId\\\":\\\"1\\\",\\\"servicedesk.requestTypeId\\\":\\\"2\\\"}\",\n \"timeZone\":\"Europe/Istanbul\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://involit.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=involit","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"eadd75cbf539d8fd5b9dda31a4da83f3ef2974ff_lout","baseUrl":"https://involit.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://involit.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"e391ebb9-c890-4a12-bacc-9f424d709ff6","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"02c30e350cae4e7bbea095817fe1be1c","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":true},"anonymousEnabled":true,"requestIntroEnabled":true}